WELCOME TO THE

CLAUDE LYONS GROUP

Warranty Registration & Customer Satisfaction Questionnaire

Name:
Position:
Company:
Address:
City:
Country:
Postcode/Zip Code:
Telephone:
Fax:
Email:
Web Address:
Type of Business:

Warranty Registration
Product Model No:			Serial No:
Product Model No:			Serial No:
Product Model No:			Serial No:
Product Model No:			Serial No:
Product Model No:			Serial No:

Customer Satisfaction
To assist us to improve our services we would appreciate it if you could spend a few moments of your time to complete the following questionnaire. Thank you
Q1	Was your telephone call/fax/email answered promptly and efficiently?
	Yes	Average	No
Q2	When requesting information, did you receive a prompt response?
	Yes	Average	No
Q3	Do you consider that Claude Lyons units are built to a high quality standard?
	Yes	Average	No
Q4	Do you consider that the units are priced at an acceptable level?
	Yes	Average	No
Q5	Would you consider purchasing from Claude Lyons again in the future?
	Yes	Maybe	No
Q6	Other comments you may wish to make not covered by the above:

BOLD = Required information